Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are a seasoned player or a newcomer, understanding the withdrawal process at Casino days online casino will save you time and frustration. This article walks you through prerequisites, account creation, bonus mathematics, payment methods, security, troubleshooting, and VIP tips.
Prerequisites
- Valid email address and phone number for verification.
- Government-issued ID (passport, driver’s license, or national ID card).
- Proof of address (utility bill or bank statement dated within the last 3 months).
- Payment method registered in your name (e-downloads, bank cards, or cryptocurrency wallets).
- Minimum withdrawal amount (typically €20 or equivalent).
- Completed account verification before requesting a payout.
Creating Your Account
- Visit the casino’s website and click “Sign Up” or “Register”.
- Fill in your personal details: full name, date of birth, email, phone number, and address.
- Choose a username and a strong password (at least 8 characters with letters, numbers, and symbols).
- Select your preferred currency from the list (EUR, USD, BTC, etc.).
- Agree to the terms and conditions, then submit the registration form.
- Verify your email via the confirmation link sent to your inbox.
- Log in and complete the identity verification process (upload documents under “My Account” > “Verification”).
Bonus Mathematics
Understanding the wagering requirements is crucial to calculating real bonus value. Suppose you claim a 100% deposit bonus up to €100. That means you deposit €100 and receive an extra €100 in bonus funds, giving you a total of €200 to play. However, you must wager the bonus amount (€100) 35 times before you can withdraw any winnings from it.
Wagering requirement = Bonus amount × Wagering multiplier = €100 × 35 = €3,500.
You need to place bets totaling €3,500 before the bonus balance becomes withdrawable. Note that game contributions vary: slots typically contribute 100%, table games often contribute 10-20%, and live dealer games may contribute 0% or very low percentages. For example, if you play only slots, every €1 wagered counts fully. If you play blackjack (20% contribution), you would need to wager €5 to get €1 counted (€3,500 / 0.20 = €17,500 actual bet amount).
To estimate the expected loss during wagering, consider the house edge. For a slot with 96% RTP, the house edge is 4%. Expected loss during wagering = Total wagered × House edge = €3,500 × 0.04 = €140. Since your bonus is €100, the expected net value is €100 – €140 = -€40. This means you are statistically likely to lose the bonus and some of your deposit. Therefore, always read the bonus terms carefully and choose bonuses with lower wagering requirements or higher RTP games.
Payment Methods
| Payment Method | Deposit Time | Withdrawal Time | Fees | Limits |
|---|---|---|---|---|
| Visa/Mastercard | Instant | 1–3 business days | None by casino | €10–€5,000 per transaction |
| E-wallets (Skrill, Neteller) | Instant | 0–24 hours | None | €10–€5,000 |
| Bank Transfer | 1–3 business days | 3–7 business days | Possible bank fees | €50–€10,000 |
| Cryptocurrencies (BTC, ETH, USDT) | Instant (varies by network) | 0–2 hours | Blockchain fees apply | €20–€10,000 equivalent |
Important: Withdrawals must be made using the same deposit method where possible. For e-wallets, always use the same account you deposited from.
Security
The casino employs SSL encryption (256-bit) to protect all data transmissions. Two-factor authentication (2FA) is available for account login — enable it via your account settings for an extra layer of security. The platform holds a license from Curacao (No. 1668/JAZ). Important: For players in EU or Nordic countries, winnings from a Curacao-licensed casino may be subject to local income tax as it is not a recognized EU/EEA license. Check your local tax laws and consider consulting a tax advisor. The casino also follows KYC (Know Your Customer) procedures to prevent fraud and underage gambling. Regular audits by third-party testing labs ensure game fairness (RNG certified).
When Things Go Wrong
- Withdrawal pending for more than 48 hours. Contact live chat or email support with your player ID and transaction reference. They may need additional verification.
- Documents rejected. Ensure your uploaded files are clear, in color, and match the name on your account. Allowed formats: JPG, PNG, PDF (max 5 MB).
- Bonus not credited. Check if you entered the bonus code or if your deposit meets the minimum amount. Contact support with the deposit details.
- Self-exclusion request. You can request temporary or permanent account closure via the “Responsible Gaming” section. The casino will process it within 24 hours.
- Lost password. Use the “Forgot Password” link on the login page. You will receive a reset link via email.
- Technical errors during gameplay. Refresh the page, clear cache, or try a different browser. If the problem persists, take a screenshot and contact support.
Common Questions
What is the minimum withdrawal amount?
The minimum withdrawal amount is typically €20 or equivalent in your chosen currency.
How long does a withdrawal take?
Processing time varies: e-wallets 0–24 hours, credit cards 1–3 days, bank transfers 3–7 days. Cryptocurrencies are usually instant.
Do I have to verify my account before withdrawing?
Yes, the casino requires full verification (ID, proof of address) before processing any withdrawal.
Can I cancel a pending withdrawal?
Yes, if the withdrawal is still in “Pending” status, you can cancel it through the cashier section. Once processed, it cannot be reversed.
Are there any fees for withdrawals?
The casino does not charge withdrawal fees, but your payment provider or bank may impose charges.
What currencies does the casino support?
Supported currencies include EUR, USD, GBP, CAD, AUD, BTC, ETH, USDT, and others.
Is my personal data safe?
Yes, the casino uses SSL encryption and follows GDPR guidelines for data protection.
Extra Tips
VIP & Loyalty Program
The casino offers a multi-tier loyalty program with points earned from every real-money wager. Typically, for every €10 wagered on slots, you earn 1 point. Table games contribute less (e.g., €50 wagered = 1 point). Points can be exchanged for bonus cash, free spins, or physical rewards. Higher tiers unlock faster withdrawals, higher deposit limits, personal account managers, and exclusive promotions. To climb tiers, accumulate points within a set period (e.g., 3 months). The top tier may require 10,000+ points and offers up to 10% cashback on net losses. Always check the loyalty page in your account for current exchange rates and expiry dates.
Closing: Mastering the withdrawal process ensures you enjoy your winnings without unnecessary delays. From verifying your identity early to understanding bonus math and choosing fast payment methods, every step matters. Remember to gamble responsibly and always check the terms for updates.